Helping organizations thrive
Powerful Answers helps organizations with their IT service management, information security and quality management. We provide training, consultancy and auditing services in The Netherlands and internationally.
What we do
We are active in various areas of service management and information security.
Training
We deliver the EXIN Information Security, IT Service Management and VeriSM training courses.
Consulting
We can help your organisation in the areas of ISO 9001, 27001 and 20000-1 and TISAX certifications.
Auditing
Internal and external auditing for ISO 9001, 27091 and 20000-1.
Improvement
We help organizations improve their processes using Lean Six Sigma methodologies.
Publications
Author of several books on service management, ISO/IEC 20000, Psychotherapy and Information security.
Standards Development
Involved in the international committee for the development of the ISO/IEC 20000-1 and ISO/IEC 38500 series of standards.
Training
Training is delivered in association with Cyber4work. See their website for current availability. Training includes the following EXIN courses:
Auditing
- Readiness assessments for ISO management system certifications: ISO 9001, ISO/IEC 20000-1, ISO/IEC 27001, ISO 22301
- Internal audits for ISO management systems
- External audits for ISO management systems in association with TBD
Consultancy
- General consultancy in information security: ISO/IEC 27001, NIST, TISAX, SSAE18/ISAE3402 SOC2
- General consultancy in service management: ISO/IEC 20000-1, ITIL, VeriSM
- Process improvement using Lean Six Sigma